r77u Privacy Policy —
Your Information Fully Secure

Welcome to the r77u platform (https://r77u.win). This Privacy Policy is a legally binding document that governs the collection, processing, and protection of information between you and r77u. By using the r77u website, mobile app, or any of our services, you are agreeing to the terms of this Privacy Policy.

We believe that transparency and trustworthiness are the foundations of a healthy digital relationship. That is why r77u's Privacy Policy is written in plain, accessible language, so every member can clearly understand how their information is being used.

R77u places the highest importance on user privacy. We manage our data processing in accordance with international data protection standards. Our support team is always ready to assist with any questions you may have.

R77u only collects information that is necessary to operate our services effectively. Under our Privacy Policy, the data we collect falls into three categories:

R77u uses collected data for specific and legitimate purposes. The main reasons for using your data under our Privacy Policy are detailed below:

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: For processing deposits, sending withdrawals, and verifying transactions.
• KYC Verification: Age and identity verification to meet legal obligations and prevent fraud.
• Customer Support: To resolve your complaints, questions, and requests.
• Security Assurance: To detect and prevent suspicious activity.
• Service improvement: To analyze user experience and improve the platform.
• Legal Obligations: For regulatory reporting and audits required by the relevant authorities.
• Promotional Communications: To send you bonus offers and updates with your consent.

R77u never uses your information beyond the stated purposes for which it was collected. If your data is needed for any new purpose, your consent will be obtained first.

R77u uses the latest technology to keep your data secure. Multiple layers of protection are maintained under our Privacy Policy:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Encrypted Database: Stored data is encrypted to AES-256 standard.
• Firewall Protection: An advanced firewall system prevents unauthorised access.
• Regular Audits: Security specialists conduct regular system reviews.
• 24/7 monitoring: Our automated system monitors suspicious activity around the clock.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.

Data is generally retained for as long as your account remains active, and for up to 5 years after closure for legal compliance. After that, data is securely deleted.

R77u does not sell your personal information to any third party. However, in limited circumstances, certain information may be shared with specific partners:

• Payment Provider: Necessary transaction details are shared with Mobile Banking, Nagad, and Rocket to process deposits and withdrawals.
• KYC Provider: With an approved KYC service provider for identity verification.
• Game Provider: Minimal data shared with partner providers for Live Casino and sports data.
• Law Enforcement: In response to a court order or a valid request from a regulatory authority.
• Fraud Prevention: With relevant authorities to prevent money laundering and fraud.

R77u signs strict confidentiality agreements with all third parties. They may only use data for specified purposes and never for their own benefit.

R77u uses cookies and similar technologies on its website. These tools help improve your browsing experience and keep the platform running smoothly.

• Essential Cookies: Essential for maintaining login sessions, security verification, and saving language preferences. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and odds format settings.
• Analytics Cookies: To analyse website usage and improve our services. All data is anonymised.
• Marketing Cookies: To show relevant promotions. You can opt out at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the website to stop working.

Under r77u's Privacy Policy, you have full control over your own data. In accordance with international data protection regulations, you enjoy the following rights:

To exercise any of these rights, please contact the r77u support team. Requests are typically responded to within 30 days.

R77u is strictly prohibited for anyone under the age of 18. Our Privacy Policy is clear on this matter:

• R77u does not knowingly collect personal information from minors.
• Age is verified at registration and reconfirmed during the KYC process.
• If an account belonging to a minor is identified, it is immediately suspended and all associated data is deleted.
• If a parent or guardian suspects their child is using r77u, please contact support immediately.

R77u may update this Privacy Policy as needed. When changes are made, we take the following steps:

• For significant changes, an email notification will be sent at least 15 days in advance.
• A notice of the changes will be displayed on the website's homepage.
• The date of any change will be noted at the top of this page as "Last Updated".
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

To request a copy of a previous privacy policy, contact our support team. We keep the last 3 versions on record.

If you have any questions, concerns, or complaints about this Privacy Policy, r77u's Data Protection team is always on hand to help. You can reach us through the following channels:

• Email: [email protected] (responses are typically sent within 24 hours)
• Live Chat: 24/7 via the chat button at the bottom right corner of the website
• Support portal: Log in to your account and open a support ticket

For data protection requests, please include "Privacy Request" in the subject line. We commit to responding in writing within 30 business days.